Shipping Policy

At Aurimo by Nish, we are committed to delivering your products promptly and safely

Free shipping within Kerala.
For other Indian states, a flat charge of ₹100 applies for one product.50 r/s additional for each product

Delivery time: 5 to 10 business days depending on your pin code.

Orders are shipped Monday to Saturday (excluding Sundays and public holidays).

1. Order Tracking
Once your order is shipped, you will receive an email with a tracking number and link to monitor your shipment’s progress until delivery.
2. Delivery Issues
If you receive a damaged parcel or an incorrect item, please contact us within 24 hours of delivery with photos or a video of the unboxing.
After this period, we may not be able to process complaints due to courier claim limitations.
3. Courier Partners
We use reliable courier services including DTDC, India Post (Speed Post)
4. Payment & Refund Note
customers are advised to use domestic payment methods such as UPI, PhonePe, or Bank Transfer.
Refunds, if applicable, will be issued only to the same account used for the transaction.

Note:
An incorrect shipping address may incur a reshipment fee .Please ensure accuracy to avoid extra charges.